Black Week information

Our Black Week starts Tuesday, November 22nd, and ends on Sunday, November 27th. 

Members of our Benefit Club will have access from 7:30 am-6 pm on November 22nd, after which the offers will be available to everyone else - if you haven't already done so, sign up for our newsletter here   

As we are preparing the website and all the offers for you on Monday, the website will be closed from Monday, November 21st at 4 pm until the pre-access starts at 7:30 am on November 22nd.

Do you have questions about Black Week? Then take a look at our Help Center, where we may have already answered your questions. Find them here 

Things to be aware of

  • A product is not reserved for you when you add it to your basket
  • It is first come, first serve. When a product is sold out, it means that we do not have any of these products left in stock
  • You cannot purchase products at the same price if they come back in stock after Black Week
  • Black Week offers cannot be combined with any other discounts or offers. Discount codes will therefore not be applicable during Black Week. You can, of course, use a gift card at checkout as usual
  • We do not offer discounts on gift cards
  • We do not offer to wrap gifts or fulfill any other special requests during Black Week
  • Our physical stores and our website have separate warehouses. Products are reserved for the given locations and cannot be reserved by customers or sent from one location to another. We also do not send products from the stores to customers and vice versa
  • If you have received a gift which was bought during Black Week that you wish to exchange or return, please click here to find out how:
  • The delivery time of your order may be longer than usual due to busyness. Read more about it here
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