Return Policy

We want you to be happy with your purchase!

If for whatever reason, you're dissatisfied with your purchase, you have 100 days to return unworn items for a refund. However, please be aware that we can only accept your returned products if they are in accordance with our return policy. 

Condition of the products

We do not accept returns, if the returned product:

  • Is not in new condition
  • Smells of perfume or other strong odor
  • Has been exposed to smoke
  • Has been washed
  • Has been exposed to animal fur
  • Has not been sufficiently and properly packed for return shipping
  • Ha been altered by, for example, a tailor

For health and hygiene reasons, boxer shorts, socks, and face masks can only be returned in original condition and in unopened original packaging.

Return

If the return period has expired, we cannot offer a refund. You will therefore also not be able to log in and request a return label in the returns portal.

Should you have made your return in time and it is accepted, the amount of the item will be refunded to you via the original payment method. If you have used a gift card for the purchase, the amount will be refunded to this, after which the gift card can be used again. 

In the event that your return is not accepted, you will be contacted and informed of this, after which the product(s) will be returned to you.

Please note that products purchased on the webshop can also be exchanged and returned in our physical stores. Exchanges or returns of products purchased in our physical stores must also be made in one of these stores. 

Exchange

Please note that we do not offer direct exchanges for online purchases. If you wish to make an exchange, you will therefore have to return the product and place a new order with the desired item. 

Please note that products purchased on the webshop can also be exchanged and returned in our physical stores. Exchanges or returns of products purchased in our physical stores must also be made in one of these stores. 

You can read more about returns, exchanges, and right of cancellation in our terms and conditions, which you can find by clicking the button below:

Terms and conditions

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