Black Week begins Tuesday November 23rd 2021 at 07:00am and ends Sunday November 28th at 11:59pm
On Monday November 22nd at 6:00pm, our website will shut down while we prepare the best offers of the year for you. This means that it is not possible to shop on our website from Monday at 6:00pm and until it is open again on Tuesday the 23rd.
For members of our benefit club, the Black Week shopping begins on Tuesday November 23rd at 07:00am. You can become a member of our benefit club if you sign up for our newsletter HERE. All members receive a personal access code that gives access to the website from 07:00am on Tuesday November 23rd.
On Tuesday November 23rd at 6:00pm, our website will reopen for everyone and everyone can shop at our online Black Week sale.
How do I get access to the black website?
Before November 23rd at 07:00am
Sign up for our newsletter HERE to become a member of our benefit club. You will then receive a personal access code in an email that will give you access to our website on Tuesday November 23rd at 07:00am. We will send your personal code on Tuesday morning before 07:00am to the email address you used to sign up for our newsletter.
Between 07:00am-6:00pm on November 23rd
Sign up for early access to our Black Week sale directly on our website, and get access right away.
Opening hours in danish stores during Black Week:
Monday - Thursday 10:00am - 6:00pm
Friday 09:00am - 10:00pm
Saturday 10:00am - 5:00pm (Esbjerg 10:00am - 4:00pm)
Sunday 11:00am - 4:00pm
Opening hours in Hamburg store during Black Week:
Monday - Thursday 10:00am - 07:00pm
Friday 10:00am - 08:00pm
Saturday 10:00am - 07:00pm
We have extended opening hours in customer service during all of Black Week. We expect to be busy, so you may have to wait a little bit longer for our help than usual. We recommend that you contact us via email, Facebook Messenger or live chat on our website instead of calling us, as that will make it possible for us to help you and everyone else much faster.
Phone: +44 330 808 0768
Tuesday November 23rd 12:00am – 10:00pm (Chat 07:00am – 10:00pm)
Wednesday November 24th 09:00am – 8:00pm (Chat 07:00am – 08:00pm)
Thursday November 25th 09:00am – 8:00pm (Chat 08:00am – 08:00pm)
Friday November 26th 12:00am – 12:00pm (Chat 07:00am – 12:00pm)
Saturday November 27th 09:00am – 8:00pm (Chat 08:00am – 08:00pm)
Sunday November 28th 09:00am – 8:00pm (Chat 08:00am – 08:00pm)
Be aware that:
- A product is NOT reserved for you when you add it to your basket.
- The delivery time of your order may be longer than usual due to busyness. Expect a longer delivery time than usual. We do everything we can to get your order to you as fast as possible, and we thank you for your patience and understanding.
- We DO NOT offer discounts on gift cards.
- It is first come, first serve. When a product is sold out it means that we do not have more of that item.
- You CANNOT purchase products at the same price, if they come back in stock after Black Week
- Our physical stores and our website have separate warehouses. Products are reserved for the given locations and cannot be reserved by customers or sent from one location to another. We also do not send products from the stores to customers and vice versa.
- Black Week offers CANNOT be combined with any other discounts or offers. A discount code will therefore not be applicable during Black Week. You can, of course, use a gift card at checkout as usual.
- We do not offer to wrap gifts or fulfill any other special requests during Black Week.
- If you buy any products for gifts and they need to be returned, the refund will be sent to you as the person who bought the gift. Therefore, you have to use your own information when you return via our online return portal.