Gifts bought during Black Week

Have you received a gift that was bought during Black Week that you wish to exchange? Then please have a look below to see how:

Gift bought in store
  • We offer 100-day right-of-return, so no need to hurry!
  • Products bought in our physical stores can also only be returned or exchanged in one of these - therefore, you cannot send it back to us

Please note: If you wish to exchange a product without an extra charge, it is not possible to change the model or color, as there may have been a price difference between the models and colors. It is still fine to change the fit (slim/regular).

Gift bought online
  • We offer 100-day right-of-return, so no need to hurry!
  • For returning or exchanging you have two options: 
    • Send back the product(s) through our return portal - for this, you will need the order number as well as the phone number, zip code, or email address
    • Bring the product(s) to one of our stores - for this you will need the order number

In order to receive the correct product and keep the discount after you have returned or sent back the wrong product, please follow the steps below:

Please note: If you wish to get a refund, it is not possible to change the model or color, as there may have been a price difference between the models and colors. It is still fine to change the fit (slim/regular).

  1. Place a new order when the wanted size is back in stock - please 
  2. Send us an e-mail at info@shapingnewtomorrow.com containing the following text:

    Old order number: EU123456
    New order number: EU234567
    I want the price difference refunded :-)

  3. As soon as we have received your e-mail, we will issue the refund to you within a few days.

Please note: Refunds can only be issued via the original payment method. For security reasons we neither can nor are we allowed to refund money to a different account than the one used to place the order. Therefore, refunds will be issued to the person who paid for the gift - so you might have to get in touch with this person.

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