Wrong product received

Fast and correct delivery of your order is very important to us.

Should you, however, receive the incorrect product(s), please contact our customer service team immediately.

In order for us to best help you, please provide us with the following information: 

  • Order number
  • The name of the product(s) you did not receive
  • The name of the product(s) that you mistakenly received
  • A picture of the product(s) and the hang tag 

As soon as we receive your email, we will do our best to get back to you as quickly as possible.

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