Tracking an order

When you have placed an order, you will first receive an order confirmation by email.
This order confirmation means that we have received your order and it includes all information pertinent to your purchase.

Once your order has been packed and left our warehouse, you will receive a shipping confirmation. The shipping confirmation includes all information pertinent to the delivery of your order and includes tracking information.

In the picture below you can see where to find the tracking information:
Shipping_confirmation_EN.jpg

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