FAQ - Frequently asked questions

Returns and exchanges

• How do I apply for a refund?
• How do I make an exchange?
• How do I track a package with TYP-tracking information?
• I wish to return items from two different orders. How do I do that?
• How do I make a complaint?
• What is your Return Policy?

Products

• Can I open my back pockets?
• Do your products shrink in size?
• What is the difference between your pants?
• Can your products be ironed?
• I have big thighs / legs - can I fit your pants?
• When will you release clothing for women?

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Payment and purchase

• Do you sell without VAT to businesses?
• I have ordered a wrong product/size, is it possible to correct my order?
• Can I cancel an order?
• Which payment options do I have?
• Where and how do I apply a discount code or a gift card?
• The product i want is sold out. Is it possible to be notified when it is back in stock?

Delivery

• Which countries do you ship to?

Other

• Which functionalities does my account have?
• How do I create a profile?
• Where are your stores located?
• Did you participate in the Danish version of Shark Tank / Dragons Den?