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Orders
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No order confirmation received
Cancelling an order
Editing an order
Faulty product received
Wrong product received
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Delivery
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Customs and Import duties
Returns & Exchanges
Returns and Exchanges
Return Policy
How to exchange or return a gift
How to return products from multiple orders
Tracking a return
Refunds
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Payments, Promotions & Gift Cards
Gift cards
Payment options
How to apply a discount code or gift card
The product I want is sold out. Is it possible to be notified when it is back in stock?
Paying with Klarna
Can I get a VAT refund?
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Products & Claims
Wash & Care Guide
How our pants differ from eachother
Vegan products
Filing a claim
How to open your back pockets
Where to find our size guides
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