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Help

Orders

  • Ordering in a store
  • No order confirmation received
  • Cancelling an order
  • Editing an order
  • Faulty product received
  • Wrong product received
  • See all 7 articles

Delivery

  • Delivery information
  • Carrier options
  • Tracking an order
  • Pick up in store
  • Customs and Import duties

Returns & Exchanges

  • Returns and Exchanges
  • Return Policy
  • How to exchange or return a gift
  • How to return products from multiple orders
  • Tracking a return
  • Refunds
  • See all 9 articles

Payments, Promotions & Gift Cards

  • Gift cards
  • Payment options
  • How to apply a discount code or gift card
  • The product I want is sold out. Is it possible to be notified when it is back in stock?
  • Paying with Klarna
  • Can I get a VAT refund?
  • See all 7 articles

Products & Claims

  • Wash & Care Guide
  • How our pants differ from eachother
  • Vegan products
  • Filing a claim
  • How to open your back pockets
  • Where to find our size guides
  • See all 14 articles

Stores

  • Find a store

Other

  • Contact us
  • Opening hours
  • How to create an account
  • Unable to log in to my account
  • Which functionalities does my account have?
  • Newsletter
  • See all 8 articles
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